Returns & Exchanges
At Hairlust, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, you can return your unopened products within 30 days of delivery for a full refund.
Request a Return
Visit our online return portal and enter your order number and email address to initiate the process.
Pack Your Products
Carefully place the unused, unopened items in their original packaging to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing