Frequently Asked Questions

Everything you need to know about your Hairlust journey.

When will my order be shipped?

All orders are processed within 24 hours on business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.

Are Hairlust products suitable for all hair types?

Yes, our products are formulated to be inclusive. We offer specific ranges for thin, curly, damaged, and blonde hair to ensure optimal results for every hair profile.

Do you offer international shipping?

We currently ship to over 30 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.

Are your products vegan and cruelty-free?

Absolutely. We are committed to ethical beauty. All Hairlust products are 100% vegan and certified cruelty-free, containing no animal-derived ingredients.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and localized payment options like Klarna and Apple Pay.